Wessex Translations is an award-winning specialist language company with a highly regarded reputation for providing professional language services to a wide range of public and private sector organisations around the world.
We pride ourselves on our rapid, customer-driven service but never allow speed to place the quality of our service at risk. We have a core team of linguists, project managers and quality management staff based at our purpose built, modern and busy office based on the outskirts of Romsey in the Hampshire countryside.
To manage translation and interpreting projects from end to end.
The day-to-day project management and coordination of assigned translation and interpreting projects from initial customer contact to project completion including:
Project set-up and pricing, progress chasing, project delivery and completion documentation.
Managing customer expectations by ensuring that they are kept up to date with project progression and delivery schedules.
Answering customer queries and providing quotations as required.
Checking, updating and formatting amended translations.
Maintaining the Project Management System with the progress of jobs and In-Control (job placing) Board as required.
Anticipating and resolving queries from translators, revisers and customers.
Placing delegated jobs with translators and revisers.
Sending out completed jobs to customers.
Ensuring TM databases are updated as required.
Wessex Translations reserves the right to vary or amend your duties and responsibilities within your capability at any time according to the needs of the Company’s business.
General items applicable to all posts:
Project and office administrative work as required (including monitoring and responding to incoming emails, maintaining the project management system, double checking for colleagues, word counts, hard and soft copy file management, photocopying.
Answering internal and external queries.
Sharing skills and knowledge with colleagues to ensure mutual understanding of relevant industry and technology developments.
Qualifications / Experience / Competencies
Educated to at least UK Bachelor’s level, ideally in one or more languages or the demonstrable equivalent experience in languages.
Relevant experience in a similar working environment, ideally using linguistic skills on a regular basis would be an advantage.
A high standard of literacy in written and spoken English and a good level of numeracy
An organised approach to work with good attention to detail and accuracy.
A good team player with strong self-motivation, organisation and personal time-management skills.
Strong interpersonal, written, oral and telephone communication skills.
Permanent eligibility to live and work in the UK.
Other important information
Applicants should be aware that Wessex Translations is based at Michelmersh, Romsey, which is on the A3057 between Romsey and Kings Somborne. The location of the office and the poor servicing by public transport means that it is essential that all staff, contractors and visitors have either personal transport or guaranteed lifts to and from the office.
Applicants invited for interview at the Company’s premises will be expected to complete the Company’s application form, provide evidence of their right to live and work in the UK and evidence their qualifications when they attend their interview.
All successful applicants will be expected to work from our Michelmersh offices. The possibility of hybrid working, with a minimum of three days based in the office, maybe available following the successful completion of the initial training period.
Successful applicants will be subject to a six-month probationary period.