Translation Project Manager
Our client is a friendly, energetic and expanding company and has provided language training, translation, interpreting, voiceovers & subtitling services to commerce and industry for over 25 years. Their client base spans Europe, the US, Australasia and is growing in the Middle East and China, so you’ll have exposure to a wide range of cultures, people and languages.
Their reputation for retaining clients is founded on their innovative, friendly and flexible approach to translation and the care they take to give a fast and accurate translation service, but importantly this goes for their people too. They will support and develop you in your career, offer you a competitive salary, pension, flexible working hours, remote working, career progression and the opportunity to achieve an annual bonus as well as a monthly energy allowance.
They have great ambitions to show the world that you can build a successful business based on integrity and that cares about more than just profit. They are currently pursuing ambitious growth. And that means they need brilliant, energetic people who share their passion and ambition to connect people, markets and cultures, with a thirst for knowledge, learning and self-development.
They are looking for an enthusiastic, ambitious and detail-oriented Translation Project Manager (reporting to their Translation Manager) to join their existing translation department, working in a dynamic team but also with responsibility for their own individual clients.
Project managing translation and occasionally interpreting, voiceover & subtitling projects (quoting, placing jobs, text analysis, invoicing, handling queries, complaints).
Carrying out detailed QA checks on completed translations and formatting translated files (Word, Excel, InDesign).
Managing approximately £20k per month of business for the Translations team.
Ensuring translations are delivered on time and any complications are resolved and (where necessary) clearly explained to the client.
Developing leads within your client base.
Spotting other opportunities outside your client base and passing on to the business development team.
Being mindful and innovative towards profit margins and negotiating rates with translators.
Playing an active role in chasing delayed client payments.
Some translation/proofreading work in your fluent language.
Establishing and developing long-term relationships with a variety of client contacts and translators. This may involve face-to-face or telephone meetings and presentations.
Trouble-shooting with the team.
Supporting the team.
Training/mentoring and supporting more junior PMs where applicable.
To fulfil this role you will be: Outgoing; confident; assertive; decisive; a team player; fun-loving and someone who genuinely wants to make an impact on the world through languages and improving communication. Your emotional intelligence will give you natural empathy, you will be approachable and have a desire to get to know and understand what your clients want. In addition, you will be a creative trouble-shooter who enjoys thinking outside the box to solve client and colleague issues. You will love the fast-paced nature of being a project manager.
In return, our client offers:
Salary: £22-27k per annum (negotiable depending on experience)
Annual profit-linked bonus scheme
Monthly home heating/power allowance
24 days holiday (plus bank holidays)
CPD/ training opportunities for self-development & career progression
Flexible working hours
Remote working with plenty of team contact time and a monthly day working/socialising together
A supportive and open-minded management team which encourages innovation, learning & self-development
Dialogue Translation & Training team
Dialogue Board of Directors
Measures of Success:
Responsible for delivering all work on time & in full
Strive for excellent feedback from clients on translation quality and coordination of projects
Aim to establish solid relationships with clients, leading to recurring work, trust and good communication
Help the team to grow by sharing your knowledge and expertise
Demonstrate a willingness to develop individually & as part of a team
Ensuring you work as a team but have the ability to work independently
Being essential in getting the business to reach its financial targets (revenue & gross margin)
Please apply now if you are interested. The recruitment process involves an initial interview, followed by a 2-hour translation project management test (our client will arrange this within 1 week of your first successful interview), and then a second interview (via Zoom) and, if successful, a final interview (also via Zoom).