Translation & Transcreation Operations Specialist

Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners. With variety comes plenty of surprises-our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?
Job Summary
The T&T Operations Specialist role in the T&T Shared Functions team is responsible for managing the workflow in and out of the T&T team, monitoring progress of work through the department reporting on performance and being lead support in the department for the technical tools that support the work across the team.
Key Responsibilities
Manages the input of workflow into the T&T Shared Functions department. This work will be requested from the 4 following departments across the business: (HR, Brand and Marketing, Ecommerce and Customer Service)
Monitors progress of work through the department and flags up timing issues to both of department leaders
Manages the output of workflow out of the T&T Shared Functions department to the following 4 departments: (HR, Brand and Marketing, Ecommerce and Customer Service)
Leads the weekly reporting of department performance against set KPIs
Prepares a monthly report with key stakeholders of performance vs. KPIs for the department and shares this monthly report with key stakeholders across the business
Prepares the data and insights for monthly “trouble shooting / continuous improvement” team meeting
Supports the team with key IT tools used across the department: being the key liaison with IT for any issues, provide training for new team members and updates of any developments for all the team
Supports both department leaders with budget management and budget reconciliation
Key Skills, Knowledge & Experience
Minimum language expectations are English (Business) and an inherent interest in linguistics is desirable
Credible working knowledge of TJX operations
Solid influencing skills
Previous budget management experience
Previous experience in managing multiple projects / workflows
Excellent computer skills including MS Office – Word, Excel, PowerPoint
Strong demonstrated communication skills with ability to read, write, communicate and interpret information accurately
Please note the CLOSING DATE for applications to this role is Friday 22nd July
Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.
We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.
We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Job Segment: Operations Manager, Operations