Intermediate QE – Services Automation Full Time on the ground NEW

What Youll Be Doing (position summary):

The Quality Engineer is accountable for leading and managing quality engineering and software testing activities across multiple projects, programs, or workstreams. This role ensures the delivery of high-quality solutions by developing and executing comprehensive test strategies, plans, and automation scripts, while driving continuous improvement in QA/QE processes and standards. The incumbent plays a key role in technical evaluation, solution design feedback, and implementation of emerging automation and AI-based testing approaches to expedite delivery, improve quality, and reduce costs.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):

Testing Coordination & Execution:

• Develop, publish, and execute test plans, test cases, traceability matrices, automation scripts, virtualization, status reports, defect and exit reports.
• Identify and obtain required test data and test environments.
• Develop, publish, and execute testing estimates and manage financials related to testing activities.
• Track and report QA/QE metrics and KPIs such as velocity and defect slippage.

Defect & Compliance Management:

• Manage defects throughout their lifecycle, ensuring timely resolution and documentation.
• Identify, manage, and implement remediation for any noncompliance items and deviations.
• Ensure adherence to QA/QE standards and support the implementation of new standards.
• Recognize and identify areas for process, policy, or tool improvement.

Technical Leadership:

• Provide input, feedback, and challenge to technical designs and assess impacts to testing.
• Identify and implement automation, AI, or other emerging solutions to expedite testing and improve quality.
• Lead the adoption of automation frameworks and tools.

CROSS-FUNCTIONAL RELATIONSHIPS:

• Collaborates with project managers, business analysts, developers, and other stakeholders to coordinate testing activities and ensure alignment with project objectives.
• Works closely with development teams to provide feedback on technical designs and assess testing impacts.
• Interacts with external vendors and tool providers to evaluate and integrate testing solutions.
• Partners with other QA/QE professionals across the organization to share best practices and drive continuous improvement.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.

AUTHORITIES/DECISION RIGHTS:

• As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

JOB DIMENSIONS:

• Responsible for the delivery of testing services for assigned projects/initiatives, supporting retail banking, mobile, web-based, UX, API, and accessibility testing.
• Provides technical and process leadership to ensure quality standards are met.
• Supports achievement of business unit goals through effective quality engineering and testing practices.

Experience: 5+ years of experience

Who You Are (skills/qualifications):

• 5+ years QA/QE experience, 13 years development/automation
• Banking applications, API/web services, databases, integrations

Must Have Skills:

• API testing (REST, SOAP, gRPC)
• Automation tools (Postman, Parasoft SOATest, REST Assured, Karate)
• Programming in Python, Java, or JavaScript
• Database testing (SQL/NoSQL), ETL testing
• Service virtualization
• Version control (Git), CI/CD integration
• Test management tools (JIRA, ALM)
• Strong analytical and troubleshooting skills

Good to Have:

• MQ, Solace, batch testing, UNIX
• Experience with cloud platforms (Azure, AWS, GCP)
• Performance testing tools (JMeter, NeoLoad)
• Security testing (OWASP ZAP, Burp Suite)
• Familiarity with microservices, containerization (Docker, Kubernetes)

About CIBC:

CIBC is a leading North American bank, with a history of more than 150 years of living our purpose – to help make your ambition a reality. Client relationships are at the centre of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, were proud to drive progress for our clients and our communities. Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where youll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether youre driving innovation in digital banking or streamlining client onboarding, youll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the centre of what we do: youll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If youre ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.

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