UK-based On-Demand Telephone Interpreter (OPI) – Multiple Languages Full Time on the ground

About the Role

Are you a freelance interpreter looking to maximize your earnings and fill the gaps between your pre-booked sessions?

We are seeking freelance telephone interpreters to join our on-demand Over-the-Phone Interpreting (OPI) pool. Our platform connects interpreters instantly with public sector clients requiring immediate, real-time linguistic support.

Whether you want to dedicate set hours to on-call queues or simply log on and take calls when you are free, we have a flexible model that fits your schedule.

Priority Languages

While we welcome applications from all qualified linguists, we are experiencing an immediate, high-volume demand for:

• CRITICAL HIGH PRIORITY (Urgent Need): Pashto, Romanian, and Arabic
• SECONDARY HIGH PRIORITY: Kurdish (Sorani), Punjabi, Spanish, and Portuguese
• GENERAL POOL (Ad-hoc): Bengali (Bangladesh), Chinese (Cantonese), French, German, Gujarati, Italian, Lithuanian, Russian, Turkish, and Ukrainian.

What You Will Do

• Log in to our secure, web-based interpreter portal during your preferred hours.
• Receive and answer incoming on-demand telephone calls from NHS clinics, emergency services and local councils.
• Provide clear, accurate consecutive interpreting, keeping connection times fast and professional.

What We Look For

• Complete spoken fluency in English and at least one of our priority languages.
• Recognized interpreting credentials (e.g., DPSI, Community Interpreting Level 3 or higher, or equivalent professional experience) are desirable.
• Prior experience in telephone interpreting (OPI) or call-center environments is highly desirable.
• Ability to remain calm, empathetic, and professional during fast-paced or sensitive calls.
• Right to work in the UK.

Technical Requirements (Home Office Setup)

Since this is a fully remote telephone role, you must have:

• A quiet, private workspace free from background noise (no television, family, or pet sounds).
• A reliable computer with a secure, hardwired ethernet connection (minimum 15-20 Mbps upload/download; Wi-Fi is not permitted for quality control).
• A professional USB headset with a noise-canceling microphone.

Benefits

• Total Flexibility: No minimum hours or fixed schedules. Log on when you are available.
• Steady Workflow: Excellent opportunity to supplement your income during quiet periods between your other bookings.

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