Certified Interpreter Full Time on the ground NEW

Job Description

Job Description

We are seeking compassionate, professional, and experienced Certified Interpreters to support critical communication at migrant shelters across New York City. In this role, you will provide accurate and culturally sensitive interpretation services to help newly arrived individuals and families navigate essential services including housing, healthcare, legal aid, and case management.

Key Responsibilities:

• Provide real-time, consecutive and/or simultaneous interpretation between shelter staff and non-English speaking residents, including Spanish, Haitian Creole, French, Arabic, and other high-need languages.

• Assist with intake assessments, medical visits, legal consultations, mental health services, and other key interactions as needed.

• Translate short documents, notices, or signage to ensure comprehension of shelter rules, policies, and available services.

• Maintain strict confidentiality and neutrality, adhering to all ethical standards of professional interpretation.

  
  

• Work effectively with multidisciplinary teams including case managers, healthcare professionals, legal representatives, and city agencies.

• Support emergency response efforts, including crisis intervention scenarios where language access is critical.

• Maintain accurate logs of assignments and report issues or delays in service delivery.

Qualifications:

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  Certification as a professional interpreter (e.g., CCHI, NBCMI, or equivalent state/national credential).

• Interpretation experience in social services, medical, legal, or humanitarian settings.

• Fluency in English and at least one other language commonly spoken by migrant communities – SPANISH, FRENCH, RUSSIAN, CREOLE, PULAR, WOLOF, MANDARIN, ARABIC

• Strong understanding of cultural nuances and sensitivity to the challenges faced by migrant populations.

  
  

• Ability to remain calm under pressure and maintain professionalism in emotionally charged situations.

• Flexibility to work early mornings, evenings, weekends, or on-call shifts as needed.

Preferred Qualifications:

• Experience working in shelters, refugee resettlement programs, immigration services, or public health environments.

  
  

• Prior exposure to trauma-informed care or crisis response situations.

• Familiarity with New York City services and local resources for immigrants and asylum seekers.

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