Head of project Management (Translation)

HEAD OF PROJECT MANAGEMENT (TRANSLATION) CIRCA £50,000 FULLY REMOTE About the role Provides sales support, project team management and coordination of all Creative and Language Services projects, from proposal generation through project close to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties. Main responsibilities Client Management Sets and manages client expectations Works in support of each Director of Business Development, assisting in new and existing account presentations, leading presentations as requested by Business Development Interacts with Business Development and customer at the beginning of a project to share ideas and shape projects Develops relationships with client personnel that foster client ties Communicates effectively with clients to identify needs and evaluate alternative business solutions Continually seeks opportunities to increase customer satisfaction and deepen client relationships Builds a knowledge base of each client’s business, organization and objectives Some travel is required (approximately 25% on an annual basis is anticipated) Project Management & Leadership Works directly with customer personnel in understanding the scope of the translation project Responsible for the proposal and estimate process within the guidelines provided Responsible for managing the translation contracting quote, award and performance process Manages day-to-day operational aspects of projects and their scope Effectively applies ICRS methodology and enforces project standards Minimizes Company exposure to risk on projects Ensures all project documentation is complete, current and stored appropriately Candidate requirements Degree in Translation or Interpretation (useful) Fluent in English and one other language (useful) Translating / interpretation experience (useful) Previous project management experience Sales and Marketing experience of a project-oriented service background. Specific Translation and/or Desktop Publishing/Design Experience Ability to lead and manage a team of people. Exceptional verbal and written communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Solid computer skills including, but not limited to the specific software programs: Windows, complete suite of Microsoft products, Adobe, and Project Management software. Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedbacks. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.
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