Job Description1 Role – Japanese(Bilignual)2 Skill Set (Primary Technology)- Helpdesk support, ITIL, Japanese N23 Desired Experience Range – 4-4 Yrs4 Location of Requirement – Pune5 Billingual Required (Y/N) – If Yes – Japanese Level (N1-N2)Desired Competencies (Technical/Behavioral Competency)Must-Have**Japanese Language skill(Can join to the Japanese meeting alone , Japanese writing skills at N2 level)Can work on Japan time zone.Experience in Help Desk & L1 suppport operation (Ticket triaging & coordination with stakeholders)Pharma Domain experienceGood-to-HaveITILBasic HTML, CSS, Javascript & SQLGood Communication & stakeholder Management skillsEagerness to pick-up new technologiesUsing tools like JIRA, Service Now
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